Accessibility

Accessible parking is not reserved in advance. A general parking pass is all that is required and may be paid for upon arrival. Vehicles with accessible placards will be assigned accessible parking on a first-come, first-serve basis. Parking attendants will direct those with accessible plates or placards to accessible parking. Should the accessible parking be full, parking attendants will park you in the closest available parking lot.

All venue bathrooms, concession stands, and merchandise stands are accessible.

Upon request, we can arrange for a golf cart to pick you up and bring you to the venue entrance. If a golf cart is needed upon departing the venue, you may ask any of the ushers and they will arrange for the cart to bring you back to your vehicle. We do have designated meeting pick up/drop off across from White Claw Bar.

Guests that require interpreter service can call the venue and arrange this for any event. If you will need an interpreter for an event, please give us at least 2 weeks notice to secure.

Guests that request an interpreter will need to pick up their tickets at will call.

When the tickets are picked up, we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services.

Please call 603.293.4700 to arrange for an interpreter for your visit.

At BankNH Pavilion, we have specific guidelines to ensure all guests and their service animals are supported throughout their visit. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.

Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.

ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the LOGO logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.

If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.

Please reach out to the Box Office to inquire: 603.293.4700