Accessibility Services
Guests with Disabilities
Bank of New Hampshire Pavilion strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know and here is our access guide.
Accomodations:
All venue bathrooms, concession stands, and merchandise stands are accessible.
Ticketing:
ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the LOGO logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Day of Show Parking
Accessible parking is not reserved in advance. A standard parking pass is all that is required. Vehicles with accessible placards will be assigned accessible parking on a first-come, first-serve basis the day or night of the show. Parking attendants will direct those with accessible plates or placards to accessible parking. Should the accessible parking be full, parking attendants will park you in the closest parking lot and. Vehicles with standard parking passes and ADA placards should come to the Main Entrance as soon as possible after parking opens.
Hearing Assistance
Interpreter Requests:
Guests that require interpreter service can call the venue and arrange this for any event. If you will need an interpreter for an event, please give us at least 2 weeks’ notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up, we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call (603) 293-4700 to arrange for an interpreter for your visit.
Service Animals
People with disabilities are allowed to bring their service animals into all areas where attendees are generally allowed. Service animals include guide dogs, signal dogs or another animal that has been individually trained to provide service to an individual with a disability. Any animal that poses a direct threat to the health or safety of others shall be required to leave.
Wheelchair Assistance
Please reach out to the Box Office to inquire:(603) 293-4700
Golf Cart Assistance
Upon request, we can arrange for a golf cart to pick you up and bring you to the venue entrance. If a golf cart is needed upon departing the venue, you may ask any of the ushers and they will arrange for the cart to bring you back to your vehicle. We do have designated meeting pick up/drop off across from White Claw Bar.
Other Accomodations
Exemption Form:
If you need a special exemption from our security policies for medical reasons or otherwise, please contact guest services at least 24 hours in advance of the event.
Unexpected Needs:
If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.